Refund policy
Welcome
Your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
You may return eligible items within 30 days of receiving your order.
To qualify for a return:
- The product must be unused and in its original packaging.
- The item must be in the same condition in which it was received.
- Proof of purchase is required.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns of:
- Opened or used fragrances
- Products damaged by misuse
- Gift cards
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Refunds
Once we receive and inspect your return, we will notify you regarding approval.
Approved refunds are issued to your original payment method within 5–10 business days.